We are committed to getting your order to you as quickly and safely as possible. We offer shipping options within Canada, to the United States, and internationally.
Please note that delivery times are estimates and may vary depending on the destination, customs processing, weather, holidays, or other circumstances outside our control.
International destinations where our available shipping services are supported
International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.
Shipping costs are calculated based on the destination, package size, weight, and shipping method selected. The available shipping options and applicable costs will be displayed at checkout before your order is completed.
Orders are processed after payment has been successfully received. Please allow 1-2 Business Days for order processing before your package is shipped. Once your order has been shipped, you will receive a shipping confirmation and tracking information when available.
Eligible returns and exchanges must follow our 30-day return policy. Items must be returned in their original packaging, with all original tags attached and the original receipt or proof of purchase.
If you have questions about shipping, delivery times, tracking, returns, or a damaged or missing package, please contact us:
Email: giftshop@slcc.ca
Phone: 1 866 441 SLCC (7522),1 604 964 0990, ext. 2248, Direct 604 972 1087
Business Hours: Tuesday - Sunday, 10 am - 5 pm (Closed Monday)
Please include your order number when contacting us so we can assist you as quickly as possible.
